HKUST ITSO AI Chatbot

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Contact Us

You are welcome to contact us at:

ITSO General Office Room 2021, 2/F, Academic Building (Lift 2)
General Enquiries Extn 6188
Fax 2358 0967

Opening Hours

Monday – Friday 8:45 am – 12:45 pm
2:00 pm – 5:30 pm
Saturday, Sunday and Public Holidays Closed

 

We also operate a Service Desk where people can find face-to-face assistance or help with urgent queries related to computer facilities and services under ITSO’s care. For services details and opening hours, please visit :

ITSO Service Desk Room 2021, 2/F, Academic Building (Lift 2)


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200