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Service Desk

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General Enquiries cchelp@ust.hk

Suggestions & Complaints cclisten@ust.hk

Serviceline +852-2358-6200

HKUST ITSO support AI-Assistant

Hello! I am your virtual assistant. Feel free to ask me any UST-related enquiries! Please tell me which role you are first?

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot.  Information provided will be retained to enhance system performance.  

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot.  Information provided will be retained to enhance system performance.  

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Log in to access additional information for your user group in addition to the publicly accessible content.

Disclaimer:

Welcome to the HKUST ITSO chat service. Our chatbot is powered by the Azure OpenAI services, which ensures a seamless experience for our users. It is essential to note that this chatbot is exclusively intended for informational purposes and is designed to respond only to inquiries related to the ITSO services. We make every effort to provide accurate and up-to-date information, but please be aware that the generated content may not always be entirely accurate. Hence, we advise you to check the source link to fact-check the information provided by the chatbot.

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HKUST ITSO Service Desk

General Enquires

Suggestion & Complaints

cclisten@ust.hk

Serviceline

+852-2358-6200

Service Desk

Rm 2021, Lift 2, Academic Building

Student Consultation

Barn B, Rm 1101, Academic Concourse

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