Information for Faculty

Services for Faculty

Click here for ITSO’s full service catalog

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HKUST Account

Project Accounts are created for performing specific coursework, group research, or other University-related projects.  Each Project Account should be associated with a member of staff at the University.

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Two-Factor Authentication (2FA)

2FA is an enhanced login process that adds extra security and is required for all Single Sign-On applications. If a bypass code is needed, the account owner may email us.

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Staff Intranet

The Staff Intranet is a one-stop shop for frequently accessed websites and applications from various campus departments and offices.

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Email Service

Exchange Online includes a cloud-based email and calendaring service, hosted by Microsoft, you can utilize the following services.

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Network Access

ITSO offers on-campus and off-campus Wi-Fi services, for our users to provide Internet access for their mobile devices through our eduroam service.

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Productivity & Collaboration Tools (Office 365)

Office 365 is a cloud-based suite that integrates Microsoft Office applications and adds Microsoft Teams for communication and collaboration.

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Document Storage and Sharing

ITSO provides various document storage and sharing solutions. Staff can use any tool that meets your needs.

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Mass Communication

ITSO offers an efficient email communication channel for group communication, both internal and external.

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Computing Need

ITSO provides HPC services to HKUST researchers, based on the Purdue community cluster model, with funding from Schools or Departments and ITSO handling purchases, infrastructure, hosting, and maintenance.

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Infrastructure Services

ITSO offers comprehensive IT infrastructure services to support the university's digital needs.

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Cybersecurity Services

ITSO undertakes various initiatives to safeguard the university's digital assets and secure its IT infrastructure.

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Work From Anywhere

ITSO supports staff in work from anywhere and you can refer to the guidelines for instructions on how to prepare your equipment.