Information for Department

Services for Department

Click here for ITSO’s full service catalog

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HKUST Account

Departmental Accounts are set up for specific office functions. Inter-departmental Liaison Person or authorized accounts can apply to have such an account established.

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Two-Factor Authentication (2FA)

2FA is an enhanced login process that adds extra security and is required for all Single Sign-On applications. If a bypass code is needed, the account owner may email us.

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Email Service

Exchange Online includes a cloud-based email and calendaring service, hosted by Microsoft, you can utilize the following services.

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Productivity & Collaboration Tools (Office 365)

Office 365 is a cloud-based suite that integrates Microsoft Office applications and adds Microsoft Teams for communication and collaboration.

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Departmental File Storage

ITSO provides various document storage and sharing solutions. Staff can use any tool that meets your needs.

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Printing in Offices

With highly integrated Multi-Function Printers, office automation for document workflow is now streamlined and simplified.

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Mass Communication

ITSO offers an efficient email communication channel for group communication, both internal and external.

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Software Licensing & Distribution

With fast-changing technology and various equipment models, campus staff may struggle to stay updated. For advice on computing or A/V equipment, contact us for current market trends and suitable options within your budget.

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Digital Certificates

Provide digital certificates for University IT needs to:
-Secure and provide authenticity of server network connection
-Provide authenticity in an official email communication

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Private Cloud

ITSO provides a reliable, scalable private cloud environment with virtualisation capabilities. This facilitates users to host their applications and websites on the private cloud.

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Cybersecurity Services

ITSO undertakes various initiatives to safeguard the university's digital assets and secure its IT infrastructure.

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A/V Support to University Events

ITSO offers professional A/V consultation and support for on-campus University events.