A-Z Service Guide
All
A
B
C
D
E
F
G
H
I
L
M
N
O
P
R
S
T
U
V
W
Z
@
@Connect – Students’ Lifetime Email Service
A
A/V Equipment Loan A/V Purchase Consultation A/V Support to University Events API Gateway & API Portal Acceptable Use Policy Account Service Additional A/V Equipment Setup Request Anti-Virus in Campus Authentication Service Azure Information Protection (AIP)
B
Benefit Justification
C
CCHELP Calendar Service Central Authentication Service (CAS) Change Management Change User Account Password Channel Newsletter Classrooms - A/V System Classrooms - Lectern PC Classrooms - Wired Network Communications Directory Computer Barn Computer Barn Snapshot Computer Barn Teaching Area Booking Computer Procurement Copyright Infringements Cybersecurity Services
D
Data Analytics Department Staff List Departmental Policies and Guidelines Digital Certificates Document Storage and Sharing
E
E-identity Email Phishing Email Service Email Service (Staff) Email Service (Student) Enterprise Content Management (ECM) Event Registration Management (ERM)
F
Faculty Online Reporting System (FORS) Finance Forgot Password Forms
G
General Budget Enquiry System Generative AI Tools Getting Help Grant Management System (GMS)
H
High Performance Computing (HPC) Hotlinks-Staff Hotlinks-Student Human Resources
I
IT Purchase Consultation ITSO Contact Points Information for Staff Information for Student Intranet-Staff Intranet-Student IoT (Internet of Things) Communication
L
LiveView of Bus Stations Logging Application Enhancements
M
Mailing Lists Mic4me - Personal Wireless Microphone for Teaching Microsoft Teams Mobile App Multi-Factor Authentication (MFA) Multi-functions Printers (MFP) Multiple Choice Marking System
N
Network Infrastructure
O
Office 365 for Staff OneDrive for Business Open Data Platform Outlook on the web
P
Path Advisor Payment Solutions PeopleSoft Financial Management System (FMS) PeopleSoft Human Resources Management System (HRMS) Personal Homepage Personal Response System (PRS) Policies and Guidelines Print Budget Print Queue and Network Path Mappings Printing Facilities (for Students) Printing Service (for Staff) Productivity & Collaboration Tools Project / Funds Accounting System Project Governance Project Management Protect My Computer
R
Reporting a Security Incident Research Computing Research Information Systems Research Output System (ROS) Residential Internet Access Resource Allocation Matrix Review IT Project Tendering
S
SMS Bulk Instant Messaging Secure File Share SharePoint Smart Air Conditioner and Laundry Control System Smart Door Social Engineering Attack Softphone (Deltapath) Software Licensing & Distribution Solution Design Spam Detection Service Staff Quarters Internet Access Student Computing & Printing Facilities Student Hall Internet Access (Wired ResNet) Student Hall Internet Access (Wireless ResNet) Student Information System Survey Framework Survey Tool (Qualtrics) System Development System Integration
T
Teaching Tools Teaching Venues Support Telephone / Fax Trainings Two Factor Authentication (2FA)
U
UEM Ordinance User Accounts
V
Vacation Auto-reply Video Conferencing Virtual Barn Workstation Virtual Desktop Infrastructure for Teaching (VDIT) Virtual Private Network (VPN) Virtual Server Hosting (VaaS) Virus Protection
W
Web Applications Health Check Web Hosting Website Platform Wi-Fi Access Windows 10 Windows 11 Wired Internet Connection in Office Work From Anywhere Guidelines (for Staff)
Z
Zoom Meeting Zoom Online Teaching
e
e-Forms Portal
i
iPRS
A
A/V Equipment Loan A/V Purchase Consultation A/V Support to University Events Acceptable Use Policy Account Service Additional A/V Equipment Setup Request Anti-Virus in Campus API Gateway & API Portal Authentication Service Azure Information Protection (AIP)
B
Benefit Justification
@
@Connect – Students’ Lifetime Email Service
C
Calendar Service CCHELP Central Authentication Service (CAS) Change Management Change User Account Password Channel Newsletter Classrooms - A/V System Classrooms - Lectern PC Classrooms - Wired Network Communications Directory Computer Barn Computer Barn Snapshot Computer Barn Teaching Area Booking Computer Procurement Copyright Infringements Cybersecurity Services
D
Data Analytics Department Staff List Digital Certificates Document Storage and Sharing Departmental Policies and Guidelines
E
Email Phishing Email Service Email Service (Staff) Email Service (Student) E-identity Enterprise Content Management (ECM) Event Registration Management (ERM)
e
e-Forms Portal
F
Finance Forgot Password Forms Faculty Online Reporting System (FORS)
G
Generative AI Tools Getting Help General Budget Enquiry System Grant Management System (GMS)
H
Hotlinks-Student Human Resources Hotlinks-Staff High Performance Computing (HPC)
I
IoT (Internet of Things) Communication IT Purchase Consultation Information for Staff Information for Student ITSO Contact Points Intranet-Staff Intranet-Student
i
iPRS
L
LiveView of Bus Stations Logging Application Enhancements
M
Mailing Lists Mic4me - Personal Wireless Microphone for Teaching Microsoft Teams Mobile App Multi-Factor Authentication (MFA) Multi-functions Printers (MFP) Multiple Choice Marking System
N
Network Infrastructure
O
Office 365 for Staff OneDrive for Business Open Data Platform Outlook on the web
P
Path Advisor Personal Homepage Personal Response System (PRS) Policies and Guidelines Print Budget Print Queue and Network Path Mappings Printing Facilities (for Students) Printing Service (for Staff) Productivity & Collaboration Tools Project Governance Project Management Protect My Computer Payment Solutions PeopleSoft Financial Management System (FMS) Project / Funds Accounting System PeopleSoft Human Resources Management System (HRMS)
R
Research Computing Resource Allocation Matrix Research Information Systems Residential Internet Access Reporting a Security Incident Research Output System (ROS) Review IT Project Tendering
S
Secure File Share SharePoint Smart Door Smart Air Conditioner and Laundry Control System SMS Bulk Instant Messaging Social Engineering Attack Softphone (Deltapath) Software Licensing & Distribution Solution Design Spam Detection Service Staff Quarters Internet Access Student Computing & Printing Facilities Student Hall Internet Access (Wired ResNet) Student Information System Student Hall Internet Access (Wireless ResNet) Survey Framework Survey Tool (Qualtrics) System Development System Integration
T
Teaching Tools Teaching Venues Support Telephone / Fax Trainings Two Factor Authentication (2FA)
U
UEM Ordinance User Accounts
V
Vacation Auto-reply Video Conferencing Virtual Barn Workstation Virtual Desktop Infrastructure for Teaching (VDIT) Virtual Private Network (VPN) Virtual Server Hosting (VaaS) Virus Protection
W
Web Applications Health Check Web Hosting Website Platform Wi-Fi Access Windows 10 Windows 11 Wired Internet Connection in Office Work From Anywhere Guidelines (for Staff)
Z
Zoom Meeting Zoom Online Teaching

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