A-Z Service Guide
All
A
B
C
D
E
F
G
H
I
L
M
N
O
P
R
S
T
U
V
W
Z
@
@Connect – Students’ Lifetime Email Service
A
A/V Equipment Loan A/V Purchase Consultation A/V Support to University Events API Gateway & API Portal Acceptable Use Policy Account Service Additional A/V Equipment Setup Request Anti-Virus in Campus Authentication Service Azure Information Protection (AIP)
B
Benefit Justification
C
CCHELP Calendar Service Central Authentication Service (CAS) Change Management Change User Account Password Channel Newsletter Classrooms - A/V System Classrooms - Lectern PC Classrooms - Wired Network Communications Directory Computer Barn Computer Barn Snapshot Computer Barn Teaching Area Booking Computer Procurement Copyright Infringements Cybersecurity Services
D
Data Governance Data Management Department Staff List Digital Certificates Document Storage and Sharing
E
E-identity Email Phishing Email Service Email Service (Staff) Email Service (Student)
F
Finance Forgot Password Forms
G
Generative AI Tools Getting Help
H
Human Resources
I
IT Purchase Consultation IT Survival Guide for Staff IT Survival Guide for Student ITSO Contact Points Information Systems Governance (IS) Objectives Intranet – Staff Intranet – Student IoT (Internet of Things) Communication
L
LiveView of Bus Stations Logging Issues
M
Mailing Lists Mic4me - Personal Wireless Microphone for Teaching Microsoft Teams Multi-functions Printers (MFP) Multiple Choice Marking System
N
Network Infrastructure New Technology
O
Office 365 for Staff OneDrive for Business Open Data Platform Operation Management Outlook on the web
P
Path Advisor Personal Homepage Personal Response System (PRS) Policies and Guidelines Portfolio and Demand Management Print Budget Print Queue and Network Path Mappings Printing Facilities (for Students) Printing Service (for Staff) Productivity & Collaboration Tools Project Governance Protect My Computer
R
Reporting a Security Incident Research Computing Research Information Systems Residential Internet Access Resource Allocation Matrix
S
SMS Bulk Instant Messaging Satellite Printers Secure File Share Service Management SharePoint Smart Air Conditioner and Laundry Control System Smart Door Social Engineering Attack Softphone (Deltapath) Software Licensing & Distribution Spam Detection Service Staff Quarters Internet Access Student Computing & Printing Facilities Student Hall Internet Access (Wired ResNet) Student Hall Internet Access (Wireless ResNet) Student Information System Survey Framework Survey Tool (Qualtrics) System Development
T
Teaching Tools Teaching Venues Support Telephone / Fax Trainings Two Factor Authentication (2FA)
U
UEM Ordinance User Accounts
V
Vacation Auto-reply Video Conferencing Virtual Barn Workstation Virtual Desktop Infrastructure for Teaching (VDIT) Virtual Private Network (VPN) Virtual Server Hosting (VaaS) Virus Protection
W
Web Applications Health Check Web Hosting Wi-Fi Access Windows 10 Windows 11 Wired Internet Connection in Office Work From Anywhere Guidelines (for Staff)
Z
Zoom Meeting Zoom Online Teaching
i
iPRS
A
A/V Equipment Loan A/V Purchase Consultation A/V Support to University Events Acceptable Use Policy Account Service Additional A/V Equipment Setup Request Anti-Virus in Campus API Gateway & API Portal Authentication Service Azure Information Protection (AIP)
B
Benefit Justification
@
@Connect – Students’ Lifetime Email Service
C
Calendar Service CCHELP Central Authentication Service (CAS) Change Management Change User Account Password Channel Newsletter Classrooms - A/V System Classrooms - Lectern PC Classrooms - Wired Network Communications Directory Computer Barn Computer Barn Snapshot Computer Barn Teaching Area Booking Computer Procurement Copyright Infringements Cybersecurity Services
D
Data Governance Data Management Department Staff List Digital Certificates Document Storage and Sharing
E
Email Phishing Email Service Email Service (Staff) Email Service (Student) E-identity
F
Finance Forgot Password Forms
G
Generative AI Tools Getting Help
H
Human Resources
I
Information Systems Governance (IS) Objectives Intranet – Staff Intranet – Student IoT (Internet of Things) Communication IT Purchase Consultation IT Survival Guide for Staff IT Survival Guide for Student ITSO Contact Points
i
iPRS
L
LiveView of Bus Stations Logging Issues
M
Mailing Lists Mic4me - Personal Wireless Microphone for Teaching Microsoft Teams Multi-functions Printers (MFP) Multiple Choice Marking System
N
Network Infrastructure New Technology
O
Office 365 for Staff OneDrive for Business Open Data Platform Operation Management Outlook on the web
P
Path Advisor Personal Homepage Personal Response System (PRS) Policies and Guidelines Portfolio and Demand Management Print Budget Print Queue and Network Path Mappings Printing Facilities (for Students) Printing Service (for Staff) Productivity & Collaboration Tools Project Governance Protect My Computer
R
Research Computing Resource Allocation Matrix Research Information Systems Residential Internet Access Reporting a Security Incident
S
Satellite Printers Secure File Share Service Management SharePoint Smart Door Smart Air Conditioner and Laundry Control System SMS Bulk Instant Messaging Social Engineering Attack Softphone (Deltapath) Software Licensing & Distribution Spam Detection Service Staff Quarters Internet Access Student Computing & Printing Facilities Student Hall Internet Access (Wired ResNet) Student Information System Student Hall Internet Access (Wireless ResNet) Survey Framework Survey Tool (Qualtrics) System Development
T
Teaching Tools Teaching Venues Support Telephone / Fax Trainings Two Factor Authentication (2FA)
U
UEM Ordinance User Accounts
V
Vacation Auto-reply Video Conferencing Virtual Barn Workstation Virtual Desktop Infrastructure for Teaching (VDIT) Virtual Private Network (VPN) Virtual Server Hosting (VaaS) Virus Protection
W
Web Applications Health Check Web Hosting Wi-Fi Access Windows 10 Windows 11 Wired Internet Connection in Office Work From Anywhere Guidelines (for Staff)
Z
Zoom Meeting Zoom Online Teaching