The Payment Solutions system at HKUST enhances payment options by integrating traditional methods like Visa and MasterCard with modern electronic payments such as Alipay, WeChat Pay, FPS, and PayMe. This provides users with a convenient way to manage transactions, with funds automatically allocated to the appropriate departments through an efficient automated process. The system supports mobile and in-app payments, allowing easy access to various channels. Key benefits include diverse payment methods, providing a proper and stable official channel for payment and enhanced integration with the back-office Financial Management system, making transactions efficient and user-friendly for the HKUST community.
A service charge is applied to each transaction and varies depending on the payment method. Please consult FO for details.
24/7,
Maintenance Information: Weekly maintenance that will result in 1 hour of downtime.
To implement our Payment Solutions in your systems, departments and offices should follow these steps:
Step 1: Contact the Finance Office (FO)
Reach out to the FO for consent and to obtain initial information about the implementation process.
Step 2: Conduct Technical Study
Perform a technical study through the vendor or consult with the ITSO-AS team for advice on the integration process. The following Payment Methods are supported:
Payment Method:
- Alipay
- WeChat Pay
- FPS
- PayMe
- Visa
- MasterCard
- UnionPay
Please note that only Hong Kong Dollars (HKD) will be supported as both the payment currency and receipt currency.
Step 3: Vendor Integration Facilitation
Once a vendor is selected, they will facilitate the integration process into existing workflows and systems based on our API documentation, ensuring a smooth implementation.
Step 4: Vendor Testing and Launch
The vendor will conduct thorough testing to ensure all payment processes function correctly before launching the system for user access.
By following these steps, departments and offices can effectively implement our Payment Solutions, enhancing the payment experience for all users at HKUST.
How Payment Solutions Can Help
Seamless Integration with Payment Gateways
Example: Departments can efficiently manage transactions without the need for complicated setups or multiple merchant accounts.
Use Case: A department implementing the Payment Solutions can easily accept payments from students and staff using diverse payment methods.
Unified APIs: Simplify Payment Processing
Example: Instead of dealing with multiple systems, departments can utilize one API to manage all payment transactions.
Use Case: The Career Centre leverages the unified API to handle payments for workshops and events, streamlining their financial operations.
Automatic Fund Allocation
Example: Payments made for various services are directed to the correct departmental accounts without manual intervention.
Use Case: An event management team receives payments directly into their designated budget, simplifying financial tracking and reporting.
Explore Payment Methods
We may explore further payment methods based on user needs. Please contact FO for further information.