Welcome to the HKUST ITSO Chat Service!   

Please note the following important information.  

Our chatbot, powered by Azure OpenAI services, is designed exclusively for informational purposes and respond solely to inquiries related to ITSO services. 

Whilst we strive to provide accurate and up-to-date information, the chatbot has its limitations.  The generated responses are for general reference only; no warranty or guarantee is given as to their accuracy or fitness for any particular purpose.  Users must verify the information provided through official sources.   The University is not liable for any error or loss or damage arising from your use or reliance on the information provided through the chatbot.   
 

Any information you provide may be retained or used by the system to improve the chatbot's performance and user experience. As such, any information shared is not confidential.  To protect your privacy, you must not input any personal data during your interaction with the chatbot.  This includes, for instance, your HKUST account name, password, staff ID, student ID, contact details, financial information, or any other sensitive or personally identifiable information. 

By using the HKUST ITSO Chat service, you confirm that you have read and understood the contents hereinabove and agree to the terms.