Review IT Project Tendering

The IT Project Tender Review service provides comprehensive technical assessment and advisory support during the procurement process for IT projects. This service ensures that proposed solutions meet the technical standards, and support long-term sustainability. The review process includes analysis of architectural compatibility, security compliance, scalability, and vendor capabilities, enabling informed decision-making and risk mitigation.

Available To
Office/School IT cooridinators
Service Fee

Free

Service Hours

Per IT project

Getting Started

Contact the correspoding ITSO team heads to discuss for project initiatives

 

How Review IT project tendering Can Help

1. Requirements Validation and Technical Fit

  • Review of functional and non-functional requirements against proposed solutions
  • Assessment of solution architecture for compatibility with existing infrastructure (e.g., cloud readiness, on-premise integration)
  • Evaluation of technology stack (e.g., programming languages, frameworks, databases) for maintainability and support

2. Integration and Interoperability

  • Analysis of API capabilities and middleware compatibility
  • Assessment of data exchange formats (e.g., JSON, XML) and integration protocols (e.g., REST, SOAP)
  • Review of system dependencies and potential impact on existing services

3. Security and Compliance

  • Evaluation of data protection measures (e.g., encryption, access controls)
  • Review of compliance with university policies and external regulations (e.g., GDPR, local data privacy laws)
  • Assessment of vendor security certifications and incident response protocols

4. Scalability and Performance

  • Analysis of system performance benchmarks and load handling capabilities
  • Review of scalability options (horizontal/vertical) and future growth support
  • Consideration of cloud deployment models (IaaS, PaaS, SaaS) and resource elasticity

5. Vendor Technical Capability and Support

  • Review of vendor’s technical expertise, development practices, and support models
  • Evaluation of documentation quality, training materials, and onboarding processes
  • Assessment of service-level agreements (SLAs) and maintenance commitments

6. Cost and Licensing Structure

  • Technical review of licensing models (e.g., per-user, per-institution, open-source)
  • Analysis of hidden costs related to customization, integration, or upgrades
  • Evaluation of long-term total cost of ownership (TCO)

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200