HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


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Autoreply and Mailbox Usage

Autoreply

You can use the autoreply service to generate an automatic reply or acknowledgment to incoming emails while you are away from the University. Please visit the page Send automatic out of office replies from Outlook to set or cancel your message. The auto-reply message responds to whoever emails you, so it is best if your message does not divulge too much private information, such as your whereabouts, etc.

Check Mailbox Usage

Please regularly check how much space is left in your University mailbox and purge old emails from time to time. If you exceed your assigned quota, incoming emails may not be delivered. Please read Mailbox storage limits in Outlook on the web.

 


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200