Mobile Apps have evolved rapidly in the past few years and becomes imperative for educational institutions.  HKUST has launched different mobile apps, such as Student App, Staff App, Alumni App, and Research App, for different group of users over the past few years.  In which all mobile app users can benefit from an access of anywhere anytime to our backend ERP as well as auxiliary solutions and make not only their working life more productive in completing day to day tasks but daily life more lively in for example booking sports facilities, locating catering facilities, etc.  

It is important to have clear and proper governance (with policy and guidelines), enterprise data management and systematic ways to manage the apps.  It will benefit the university in the following ways:

• Increase the efficiency and productivity of back office staff;
• Increase efficiency and engagement of students;
• Empower field workers (e.g. FMO);
• Direct marketing and brand building.