@Connect is available to both current students and alumni. It is based on Microsoft’s Office 365 cloud solution and also offers an array of other useful tools including calendaring and document authoring as well as social networking functions.

Since mid-March 2014, all new students have had @Connect as their official University email account, which takes the form of <account name>@connect.ust.hk. ITSO has also worked with the Development and Alumni Office to extend @Connect to alumni. Please refer to HKUST Alumni for more information.

You can access email and Office 365 through https://o365.ust.hk or Student Intranet. See Getting Started with Outlook Web App if you are new to Office 365.

Benefits of @Connect

With @Connect, students can take advantage of email service, expanded services, and continued use of their account after graduation. @Connect also provides access to many web-based applications. Benefits include:

• Exchange Online
  An Exchange Online mailbox is a cloud-based email storage provided by Microsoft a part of its Microsoft 365 service.
• Office Web Apps
  Capability to create and edit Word, Excel, PowerPoint, and OneNote files via a web browser (Student Account only).
• OneDrive for Business
  OneDrive is a cloud storage service provided by Microsoft a part of its Microsoft 365 service, allowing user to store, share, and access files across multiple devices (Student Account only).
• Office applications (Office 365 apps)
  Students can install Microsoft 365 up to 5 devices (PC / Mac / Tablets / Smartphones) (license will be revoked upon graduation). Click How to install Microsoft Office for more information (Student Account only).

Email Settings

• Change Display Name
• Set up Full Name Email Alias (Postgraduate Student)
  [Please use Microsoft Edge, Chrome or Firefox if you have problem setting the alias]

Support Email applications:

In addition to the Outlook Web App, the following email applications are recommended:

1. Microsoft Outlook for PC or Microsoft Outlook for Mac (Get from your student account)
2. Microsoft Outlook for iPhone / iPad in the Apple Store
3. Microsoft Outlook for Android in the Play Store

Getting Help

For enquiries about @Connect, email the ITSO Service Desk (cchelp@ust.hk)