Microsoft 365 Storage Global Reduction

Microsoft has revised its global storage policy for Microsoft 365 Education, affecting educational institutions with significantly reduced storage limits for OneDrive, SharePoint, and Exchange email. Please refer to User Accounts for the latest storage quota adjustments for each account type.

Available To
All HKUST Accounts
Service Fee

Free

Service Hours

7x24

Action Required

Please begin managing your storage at your earliest convenience. The guidelines and tips provided below will help you organize, archive, or remove unnecessary files to manage your storage efficiently. Thank you for your cooperation in fostering a secure and sustainable digital environment.

 

 

GUIDELINES AND TIPS:

Check OneDrive Storage

1. Log in to OneDrive.live.com using your HKUST user account credentials.

2. At the top of the page, select App Launcher  > OneDrive 

3. This displays an overview of your OneDrive storage. Click the usage value (red arrow) to view the largest files in your OneDrive. 

 

4. This opens a page listing all files in your OneDrive, sorted from largest to smallest.

Check Email Storage

1. Log in to Outlook on the Web using your HKUST user account credentials.

2. Select Settings from the top menu in Outlook on the Web. 

3. Select Account > Storage

4. You will see a breakdown of the storage space used by each folder in your mailbox.

 

 

 

OneDrive: Data Housekeeping and Data Transfer

Data Housekeeping

  1. Log in to OneDrive.live.com using your HKUST user account credentials.
  2. Delete files or folders in OneDrive to meet the new policy

Transferring Data to Alternative Storage

Several cloud storage solutions are available in the market that may suit your needs. Below is a list of commonly used free cloud storage services for your reference.

Alternative Storages Data Transfer Guidelines
Microsoft Personal OneDrive Copy, transfer, or import files to your personal OneDrive
Google Personal Drive Upload files & folders to Google Drive
iCloud Upload files to iCloud Drive
Dropbox How to copy files to your Dropbox folder
Box Moving and Copying Files & Folders

Tip: Please evaluate these options based on your specific storage requirements, security considerations, and compatibility needs.

Email: Data Housekeeping, Forwarding and Data Transfer

Email Housekeeping

  1. Log in to Outlook on the Web using your HKUST user account credentials.
  2. Please remove old emails from your mailbox regularly.

Email Forwarding

Email Forwarding is a feature that automatically redirects incoming emails from one email address to another.

Alumni may forward their emails to their personal email accounts for easier management.  Please refer to Email Forwarding for more details.

However, staff members are not recommended to forward university work-related emails to their personal accounts.

Email Archiving

Depending on your User Account type, your mailbox may have the Online Archive Mailbox enabled by default. Once enabled, messages and calendar items older than a specific aging period will be moved to the Online Archive Mailbox.

Emails in the Archive Mailbox will not count toward your email quota and will remain accessible. You can also manually move emails you wish to archive into the Archive Mailbox for better storage management.

Please refer to the Archive Mailbox page for more details.

FAQs

Support

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