HKUST ITSO AI Chatbot

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Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

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SMS Bulk Instant Messaging

To provide an instant messaging channel for users to reach a large number of recipients within a short period of time.

Available To
Departments
Service Fee

Free

Service Hours

7×24

Getting Started

To employ the service, email cchelp@ust.hk with a departmental/project account for one-time registration.  This account should be shared with colleagues who are responsible for the SMS campaign.

To learn more of the service procedures and the web link on using the service, please read through "Related Tools" below.

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200