HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Log in to access additional information for your user group in addition to the publicly accessible content.

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Telephone Web Portal

User can manage the personal phonebook, the voicemails and various phone setting via the Telephone Web Portal.

To access the Telephone Web Portal::

  • Launch any web browser and type the URL: https://frsip.ust.hk
  • Logon the portal by your 4-digit telephone extension no. and telephone web portal password

Please read the Telephone Web Portal User Guide for the details of various features.

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200