Exchange Email for Project and Departmental accounts (Created before 2021)

HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

All staff email accounts are migrated to Exchange Online since July 2020. Project accounts created after 2021 are already created on Exchange Online. Please email to cchelp@ust.hk if you want to migrate your project account to Exchange Online.

The page is kept for project accounts / departmental accounts which are stayed on-premise for exceptional usage such as mail merge, etc.

Getting Started

Outlook Web App

Email Settings

Change Your Outlook Display Name
Set up Full Name Email Alias (departmental account)
Redirect all messages to another account

Learn More

Support

General Enquiries cchelp@ust.hk

Suggestions & Complaints cclisten@ust.hk

Serviceline +852-2358-6200