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eduroam Wi-Fi Service Certificate Renewal

Dear Wi-Fi (eduroam) users,

eduroam Wi-Fi Service Certificate Renewal

eduroam Wi-Fi service makes use of a digital certificate for secure user authentication.  This certificate needs to be renewed every year.

ITSC will renew the certificate on Monday 8th August 2022.

The change is transparent to Android users.

Users with mobile devices with Apple iOS, macOS and Microsoft Windows may encounter the certificate alerts as shown below.  Please manually accept the new certificate.

  • Apple iOS users – click on “Trust” when the following screen appears.

 

  • Apple macOS users – click on “Continue” when the following screen appears.

 

  • Microsoft Windows users – click on “Connect” when the following screen appears.

 

For enquiry, please contact ITSC Service Desk (extn 6200) or email to cchelp@ust.hk.

Best Regards,

Chi Sing Wong

Head of Network Systems, ITSC

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