HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Log in to access additional information for your user group in addition to the publicly accessible content.

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Set up Passwordless Sign-in using the Microsoft Authenticator app

After you enrolled with Azure MFA, you can set up passwordless sign-in: 

  1. Invoke Authenticator in your mobile
  2. Tap your Work or school account (e.g. xxxx@ust.hk)
  3. Tap Set up phone sign-in
  4. Tap Continue
  5. Enter your password when prompted
  6. Approve the sign-in
  7. Wait for a couple of minutes for the set up to complete. If you have not set up your mobile with a device PIN, password, fingerprint, or pattern, it will prompt you to setup it up.
  8. Account added

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200