HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


Log in to access additional information for your user group in addition to the publicly accessible content.

Send Icon

Microsoft 365 services degradation

Users may experience issues accessing multiple Microsoft 365 services since 10:00am 27 Jun 2024

Affected services:

Exchange Online
Microsoft 365 suite
Microsoft Copilot (Microsoft 365)
Microsoft Intune
Microsoft Power Automate
Microsoft Purview
Microsoft Teams
Power Apps in Microsoft 365

Microsoft is working on the recovery. We apologize for any inconvenience that this might have caused to you. We will keep you updated as we learn more from Microsoft.

 

Latest update: The Microsoft 365 services have been restored at 8:30pm 27 June 2024 HKT.

 

Wen Huang
Associate Director (Services and Administration)
ITSC
27 June 2024

What to read next

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200