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Training
How to enhance user satisfactions of IS projects through the use of JIRA to manage user issues and work requests
14:30-15:00
Zoom
  • Who at your team should log a JIRA issue for problems and requests for your IS project(s)
  • The 3/30/90 day rule in handling your JIRA issues and the importance of understanding the JIRA sub-status
  • How to use the desired delivery date and expected delivery date for a JIRA issue
  • How to escalate an unresolved JIRA issue
  • What other additional channels can your team use to provide ISO with your feedback
When
14:30-15:00
Where
Zoom
Language
English
More Information
Organizer
Information Systems Office

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