System Integration

The IT System Integration service ensures seamless connectivity and data flow between diverse applications, platforms, and databases. This service enables academic, administrative, and research systems to work together efficiently, improving user experience, operational effectiveness, and data consistency. ITSO has developed a number of APIs to serve the purposes, together with microservices design in mind to enhance modularity and independence of different application modules.

Available To
Office/School IT cooridinators
Service Fee

Free

Service Hours

Per IT project

Getting Started

Access to API Gateway and Portal

 

For specfic requirements, contact the correspoding ITSO team heads to discuss for project initiatives

 

How System Integration Can Help

Key Objectives:

  • Connect and synchronize systems to support unified workflows
  • Eliminate data silos and reduce manual data entry
  • Ensure secure, scalable, and standards-compliant integration
  • Support real-time data exchange and automation

Core Activities:

  • Integration architecture design and planning
  • API development and middleware configuration
  • Data mapping, transformation, and synchronization
  • Testing and validation of integrated systems
  • Monitoring and maintenance of integration performance
  • Collaboration with vendors and internal teams for cross-system compatibility

Benefits:

  • Streamlined operations for cross-systems functions
  • Enforced Single-source-of-truth (SSOT) of data 
  • Reduced duplication and operational overhead