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Wi-Fi Services Summary Table

The table summarizes these services

Location Inside HKUST Campus Outside HKUST Campus
User Visiting Other ‘eduroam’ Sites PCCW Hotspots Y5ZONE Hotspots
HKUST staff and students SSID: eduroam SSID: eduroam SSID: Universities via CSL SSID: Universities via Y5ZONE
HKUST Alumni SSID: Alumni n/a n/a n/a
Users from Non-Hong Kong ‘eduroam’ Member Institutions SSID: eduroam n/a n/a n/a
Visitors SSID: Wi-Fi.HK via HKUST n/a n/a n/a

The six services are identified by different names, which are also known as service set identifiers or SSIDs (which are case sensitive).


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