HKUST ITSO AI Chatbot

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On-Campus Wi-Fi Connection for Campus Community

Provides a secure wireless environment on HKUST campus to HKUST staff and students.

Details

The service uses IEEE 802.1X authentication, data encryption, and Wi-Fi Protected Access (WPA2). Any HKUST staff member or student with a valid HKUST Account is eligible to use eduroam.

Available To
Students, Staff
Service Fee

Free

Service Hours

7x24

Getting Started

HKUST users need to use a Wi-Fi 6 (802.11ax), Wi-Fi 5 (802.11ac) or Wi-Fi 4 (802.11n) wireless device and a valid HKUST Account is required.

Wi-Fi connection in HKUST

Configuration Guide

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200