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Temporarily Shutdown of HKUST SuperPOD Due to Air Cooling System Issues

25 Nov 2024

Dear HKUST SuperPOD Users,

The HKUST SuperPOD systems were temporarily shut down at 11:50am (25 Nov 2024) due to air-cooling system issues, which might have been caused by the power instability issues reported earlier by CMO.  The HKUST SuperPOD system service is resumed gradually starting from 5:30pm on the same day.

Thank you for your patience and understanding. Please contact us at spodsupport@ust.hk if you have questions.

Regards,
Kenneth Cheng
Service Manager (Research Computing)
ITSC


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