HKUST ITSO AI Chatbot

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Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

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Update your Duo Mobile Device Records

In case you lost your mobile, you can update your Duo mobile device records:

Step 1

Please login and obtain a Duo Bypass Code for your temporary use. The On-Screen Passcode generated is valid for use within 24 hours (one-time only).

  Duo Bypass Code  

Step 2

Use this Duo Bypass Code to login to your Duo Self-Service Portal and update your device records.

  Duo Self-Service Portal  

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200