HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Log in to access additional information for your user group in addition to the publicly accessible content.

Send Icon
Email Address in HKUST

Quick Summary

User Email Address Check Mail on the Web
Students <HKUST Account>@connect.ust.hk
e.g. mchanaa@connect.ust.hk
Staff <HKUST Account>@ust.hk
e.g. ccjohn@ust.hk

Before you can start using HKUST email service, you must first get an HKUST Account and details can be found from User Account.

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200