HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


Log in to access additional information for your user group in addition to the publicly accessible content.

Send Icon
Setting up Apple iOS / iPadOS Device to Access eduroam Wi-Fi

This page provides sample instructions for HKUST Staff & Students to set up Apple iOS / iPadOS devices to connect to eduroam Wi-Fi.


Configure and Access eduroam Wi-Fi

Step 1: Bring Up Wireless Network Connection Menu
  1. Tap Settings > Wi-Fi in home screen

  2. Change the option of Wi-Fi to ON

  3. Tap eduroam

Step 2: Enter User Name and Password
  1. Enter your HKUST Account with "@ust.hkor "@connect.ust.hk" in Username field

  2. Enter your HKUST Account Password in Password field

  3. Tap Join

Step 3: Verify Certificate
  1. Make sure Thawte TLS RSA CA G1 and wireless.ust.hk are shown

  2. Tap More Details

  3. Make sure FINGERPRINTS > SHA-1 is D1 4D 65 C6 A3 DD D1 EF 66 26 33 40 48 A3 94 BC 39 E1 6A 07

  4. Tap Trust

Congratulations! You have connected to eduroam Wi-Fi!

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200