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Setting up Windows 11 Device to Access Wi-Fi.HK via HKUST
Step 1: Bring Up Wireless Network Connection Menu
  1. Click Network icon in the system tray ( located at bottom right corner normally )

  2. Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting

  3. Select Wi-Fi.HK via HKUST

  4. Click Connect

Step 2: Agree the Terms and Conditions (Necessary)
  1. Open a web browser and enter any site, you will see the welcome page

  2. Read the Terms and Conditions, click ACCEPT and CONNECT, and you are now ready to use

Congratulations! You have connected to Wi-Fi.HK via HKUST!

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200