2025 IT Services Satisfaction Survey Result
In April 2025, we have conducted the annual user satisfaction survey to solicit feedbacks from students, staff and faculty on various ITSO services. This year, we received an active participation of 1880 users (1298 students and 582 staff and faculty).
Responses from Staff and Faculty
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
Know more about services provided by ITSO to staff and Faculty
Satisfaction on Overall Delivery 2025 vs 2024
5 points scale (1 being the lowest and 5 being the highest)
Know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
Responses from Students
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
Know more about services provided by ITSO to students
Satisfaction on Overall Delivery 2025 vs 2024
5 points scale (1 being the lowest and 5 being the highest)
Know more about Overall Delivery
2025
Overall Satisfaction with Computing Environment at HKUST
