HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


Log in to access additional information for your user group in addition to the publicly accessible content.

Send Icon

Beware of fake phishing email trying to steal your ITSC password

Dear all,

 Recently, ITSC has detected several fake email messages which appear to be system notice issued by ITSC.  The message has a fake logon screen (CAS) which mimics closely the real one.  Any passwords input at this fake logon screen will be captured by hackers.

Below is an example of a recent phishing email.

Dear Member

You Have 1 New Message

Click Here To Read

Regards,

ITS Help Desk

myPortal c 2016 HKUST


For protection of your ITSC account, please study our web page Tips for avoiding phishing email.

For distinguishing a genuine CAS logon screen, please visit here.

We have also produced a teaching video for your quick reference.

In case you have replied to the phishing email by entering your username and password, please reset your password at once.

For enquiry, please contact our service desk (Email : cchelp@ust.hk).

Thank you for your attention.

Charles Choy

IT Security Officer

ITSC

 

 

What to read next

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200