HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


Log in to access additional information for your user group in addition to the publicly accessible content.

Send Icon

IT Services Satisfaction Survey 2025

Welcome to the IT Services Satisfaction Survey 2025

Your feedback is crucial to help us improve our services. This survey typically takes approximately 5 minutes to complete and will remain open until the end of Wednesday, April 30, 2025.

As a token of appreciation, a lucky draw will be conducted in mid-May 2025 with the following prizes:

  • Grand Prize (1 winner): DJI Osmo Action 5 Pro
  • Second Prize (1 winner): AirPods 4 with Active Noise Cancellation
  • Third Prize (1 winner): SJ cam C300 4K Handheld Action Camera
  • Fourth Prize (6 winners): $50 ParknShop or McDonald's Voucher
Survey Period: April 14-30, 2025

Please click the link below to participate in the survey!
Link: https://ust.az1.qualtrics.com/jfe/form/SV_3mGybzJB6VJKobI

What to read next

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200