Welcome and Updates on IT Services 2025 for Staff

Dear Colleagues, 

Welcome to the new academic year! As we continue to enhance your digital experience on campus, we are pleased to share the latest updates and improvements in our IT services, aligned with recent technological advancements and your valuable feedback we received in our ITSO annual User Satisfaction Survey. 

1. Latest Generative AI Tools 

2. Advanced Research Computing Facility 

3. Effective Storage Management 

4. Work From Anywhere 

5. Security Enhancements with Microsoft Intune 

6. Web Application Security Strategy 

7. Enhanced Wi-Fi Experience 

8. PDF Editor: Foxit 

9. IT Training 

For comprehensive information, kindly refer to Useful Tips And Updates for Staff 2025. 

We hope these updates will support your teaching, research, and administrative activities effectively. You can also get a general idea of ITSO’s services through the Information for Staff. For a comprehensive overview of all IT services, refer to our Service Catalog or chat with our AI-Assistant anytime. 

If you require further assistance, do not hesitate to reach out to our Service Desk. 

Wishing you a successful and productive year ahead! 

Best regards, 
Wen HUANG 
Associate Director (Services & Admin), ITSO