HKUST ITSO AI Chatbot

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Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


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@Connect - Forgot Password and Manage Your Account

Forgot Password

Use the box below to receive a password reset email notification through your external email or to update your external email contact details.

HKUST Students Graduates / Alumni
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Change external email contact
for resetting password (students)
Change external email contact
for resetting password (graduates)

Manage Your Account

Forwarding, signatures, organizing email, and time zone settings can be configured in your @Connect account:

  1. Sign in to http://O365.ust.hk
  2. Click on the Settings * icon in the upper right corner to open the Options menu.

Other @Connect account functions include:


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200