The Email and Calendar service for staff which is currently implemented on the Microsoft Exchange 2010 platform will shortly be upgraded to Exchange 2013. This upgrade will help cater for new business needs and technology requirements, as well as to bring a number of benefits, including :
- A larger mailbox size (default 20GB)
- An improved Outlook Web App (OWA) web client interface
- Simpler and automatic configuration for smart devices
- Increased system robustness, performance and reliability
- Address issues that are holding back users on the old iMail email platform from migration
Starting from June 2015, ITSO will contact and work with IDLPs to migrate existing users’ mailbox to the new server. The migration will be made as transparent as possible for Outlook users, but some reconfiguration may be needed for users on other email clients. The migration exercise is target to complete before end of 2015. For those users who are still on the old iMail email platform, we shall contact you individually in due course for the migration arrangements.
Please refer to the following page for required changes of your email tools:
Changes related to the Exchange 2013 Migration
Should you have any queries please do not hesitate to contact our service desk at x6200 or email to cchelp@ust.hk.