HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Log in to access additional information for your user group in addition to the publicly accessible content.

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Create Qualtrics Account

If you have an ITSO account, you can create a Qualtrics account by yourself. If you do not have an ITSO account, please contact qualtrics@ust.hk to apply an account.

Available To
Students, Staff

Please go through the following steps to create an account:

1. Go to the Qualtrics web site: https://ust.qualtrics.com

2. Login with your email address and HKUST account password.

3. Click the “No, I don’t have a preexisting account here” button.

4. Click the "Sign In" button.

5. Click the “I accept” button to confirm the Terms of Service.

6. Your account will be created, and you can work with Qualtrics.

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200