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Account Application and Support

HPC3 Service Ends on Jan 31, 2026

The HPC3 service will be ended on 31 Jan 2026.  Users are highly recommended to use HPC4 services which are available for applications by Principal Investigators at this webpage.  All HPC3 users are required to migrate their work to HPC4 as soon as possible for continued support and to avoid service disruption.   Please refer to the announcement for details. 

To facilitate the transition from HPC3 to HPC4, several arrangements have been made available.  Feel free to reach out to hpc4support@ust.hk if you need assistance.

 

HPC3 cluster is designed to cater for for CPU-intensive computational jobs and jobs requiring GPU coprocessor support.  It is open to all approved university researchers but all HPC3 hardware contributors have higher access priority.

Account Application

HPC3 service is decommissioned after 31 Jan 2026.  Users are encouraged to utilize HPC4, our 4th generation of HPC cluster.  More information of HPC4 is available at https://itso.hkust.edu.hk/services/academic-teaching-support/high-performance-computing/hpc4

 

Software Installation

In general, users can install software in their own home directory or in the group share directory. Please note that users are responsible for the licenses and copyright of the software they install in the cluster. Users should also adhere to ITSO’s Acceptable Use Policy.

Support

If you have questions for the cluster, please email to hpc4support@ust.hk .


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200