Data Analytics

Welcome to our Dashboard Analysis Service! We help you make better decisions based on data by providing clear and useful dashboard analysis. Using the Qlik Sense platform, we turn data into easy-to-understand visual displays that highlight important insights. In recent years, we have developed over 200 dashboards across various areas, including Student, Staff, Finance and Research, demonstrating our commitment to effective data analytics.

Along with our ready-made dashboards, you can also create your own using your Excel files or any approved data sources. We can assist you in setting up regular updates for your dashboards, so you always have the latest information. If you want to share your dashboards with your colleagues, Just let us know, and we will be happy to provide you with our best support. Let us support you in making informed decisions with our great dashboard solutions!

Available To
Staff
Service Fee

Free

Service Hours

24/7, 

Maintenance Information: System maintenance may take place during non-office hours.

Getting Started

You have three convenient ways to access the Qlik Sense dashboards:

  1. Admin Intranet (https://my-ai.ust.hk/analytics)
    This platform lists all the important dashboards you are authorized to access. Simply click the links to open your desired dashboard with ease.

  2. PAIR Portal (https://pair.hkust.edu.hk)
    The Performance Analytics, Intelligence, and Reporting (PAIR) Portal is part of the university-wide Data Warehouse (DWH) project, co-led by the Information Technology Services Office (ITSO) and the Office of Institutional Data and Research (OIDR). This site displays all dashboards available within the university; however, access may vary. If you find reports that would be beneficial to your work, please reach out to us at data.request@ust.hk.

  3. Qlik Sense Hub (https://w10.ab.ust.hk:8443/qsticket/QSTicketAuthenticate.aspx)
    You can also access the Qlik Sense Hub directly to view all your authorized dashboards and create your own custom dashboards.

We encourage you to explore these options to maximize your use of our data analytics resources!

 

 

Data Security

Follow these best practices to ensure secure use of the Dashboards:

  1. Only HKUST staff members delegated by the Heads of Offices/Units are authorized to access the data and the analytics.
  2. The use of data should be limited to work purposes only.
  3. Some dashboards may contain sensitive/confidential information. Please take all necessary precautions to safeguard data against loss, theft or unauthorized access by parties internal or external to HKUST.
  4. When storing, processing and sharing the data, please make sure:
    • the device is secure (e.g. no peer-to-peer file sharing software is installed) so that the data will not be shared or exposed to others unintentionally;
    • the data is accessed through VPN when a PC is used;
    • the data is secured/encrypted when you save information onto any storage devices (USB, PC etc.); and
    • the file is protected by Azure Information Protection (AIP) such that the access is restricted to named HKUST accounts only.
  5. If you must print any information, please verify the correct printer and collect the printout immediately.
  6. Please properly dispose of the data/reports once the intended use is completed.
  7. In case of any doubts about the data definition or access right, please contact us at data.request@ust.hk in the first instance.
  8. Please refer to University’s data privacy page for details: https://dataprivacy.ust.hk/university-data-privacy-policy-statement/

Learn More

Discover helpful tips for using Qlik Sense on the PAIR Portal (https://pair.hkust.edu.hk)

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200