HKUST ITSO AI Chatbot

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Duo Supported Devices

Currently there are three physical devices that you can use to provide the second factor of two-step authentication. Each device has one or more authentication methods available. Please install the latest version of Duo Mobile on your device for two-factor authentication.

Device Type Authentication Options Supported Platforms
Touch ID
  • MacBook Pro or MacBook Air with a Touch ID button.
  • Chrome 70 or later
Smartphone
  • Duo Mobile push notification
  • Duo Mobile passcode
Tablet
  • Duo Mobile push notification
  • Duo Mobile passcode
Hardware Token
  • Passcode
  • A "keychain" hardware token displays two-step codes at a push of a button.

 

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200