HKUST ITSO AI Chatbot

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Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

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Install Duo Mobile on your device

Duo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Click here for Duo supported devices.

Please install the latest version of Duo Mobile on your device for two-factor authentication:

Device  Install Duo Mobile from
iPhone / iPad App Store
Android Google Play
Windows Phone Microsoft Store

If you are using the Android device but you cannot find Duo Mobile from the Google Play Store, you can download the Duo Mobile APK directly. See Duo's FAQ: Does Duo Mobile work in China? for more information.


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200