HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

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Social Engineering

Phishing attack
Beware of fake emails pretending to be from someone you know. Don’t send out personally sensitive information and only reply to emails from senders you trust.

Security and social networking
(Facebook, Twitter, LINE, WeChat, etc)
Don’t give out sensitive personal information publicly and watch out for friend requests from strangers.
Don’t add unknown friends, followers, fans or share details on public areas. Be aware of privacy settings. It is also best NOT to follow links casually, and to stay alert to LIKE and other viruses that obtain personal information or contact lists. For more information, check out Email Phishing and Social Engineering.


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200