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Wi-Fi Connection for HKUST Alumni

The University provides secure Wi-Fi 6 (802.11ax), Wi-Fi 5 (802.11ac) and Wi-Fi 4 (802.11n) wireless access to alumni when they are visiting public areas of HKUST.

Available To
Alumni
Service Fee

Free

Service Hours

7×24

Getting Started

Connections are secured by 802.1X authentication and data encryption. To use the Wi-Fi service, alumni must:

  • Have an alumni email account
  • Have wireless devices equipped with Wi-Fi 6 (802.11ax), Wi-Fi 5 (802.11ac) or Wi-Fi 4 (802.11n)
  • Configure the wireless devices to support 802.1X authentication

Configuration Guide

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200