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HKUST HKUST HKUST
INFORMATION TECHNOLOGY<br />
SERVICES CENTER
Menu
  • Services
    • A-Z Service Guide
    • Student
    • Faculty
    • Staff
    • Department
    • Service Catalog
      • General IT Services
      • Teaching, Learning & Research Services
      • Workplace Services
      • Infrastructure Services
      • Cybersecurity Services
      • User Consultation and Training Services
      • Administrative Systems Services
      • Application Development Services
    • Forms
  • Guidelines
    • Policies and Guidelines
    • Cybersecurity
  • News & Events
    • Events
    • News
  • About Us
    • Mission
    • Org chart
    • User Satisfaction Survey
    • IT Community
    • Contact Us
  • Information for
    • Student
    • Staff
    • Faculty
    • Department

Breadcrumb

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Student

ITSO Survival Guide for Students
 

lntranet

Student lntranet

User Accounts

Student Account, Getting Help in User Account, Two-Factor Authentication (2FA) enrollment

Communication and Collaboration

Outlook Web App (@Connect), Email & Calendar, Mailing List, Personal Homepage

Getting Help

Student Consultancy

Getting Online

On Campus Wi-Fi Access, Residential Internet Access (ResNet)

Printing

Satellite Printers, Computer Barn Printers, Check My Print Budget, Your Print Budget

Teaching Tools

PRS, Canvas

Computing Facilities

Computer Barn, Virtual Barn

Security Awareness

Protect your Computer, Protect your User Account, Protect your Data, Anti-Virus in Campus

Reporting a Security Incident

security@ust.hk

Chat Icon
hkust
HKUST ITSO support AI-Assistant
Disclaimer Icon

Hello! I am your virtual assistant. Feel free to ask me any UST-related enquiries! Please tell me which role you are first?

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot.  Information provided will be retained to enhance system performance.   

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

 

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot.  Information provided will be retained to enhance system performance.   

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

 

Log in to access additional information for your user group in addition to the publicly accessible content.
Disclaimer:
Welcome to the HKUST ITSO chat service. Our chatbot is powered by the Azure OpenAI services, which ensures a seamless experience for our users. It is essential to note that this chatbot is exclusively intended for informational purposes and is designed to respond only to inquiries related to the ITSO services. We make every effort to provide accurate and up-to-date information, but please be aware that the generated content may not always be entirely accurate. Hence, we advise you to check the source link to fact-check the information provided by the chatbot.
 
 
 
 
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HKUST ITSO Service Desk
Services Hours
General Enquires

cchelp@ust.hk

Suggestion & Complaints

cclisten@ust.hk

Serviceline

+852-2358-6200

Service Desk

Rm 2021, Lift 2, Academic Building

Student Consultation

Barn B, Rm 1101, Academic Concourse

Zoom Appointment

Schedule an appointment

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