HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

Log in to access additional information for your user group in addition to the publicly accessible content.

Send Icon
Fixed IP Registration for Departmental Servers

To obtain a fixed IP address for the departmental servers, please submit your request by completing the Request Form 

Available To
Staff
Service Fee

Free

Service Hours

ITSO Office Hours

Getting Started

Please complete the Request Form with following information:

  • Room Number
  • Network Outlet Port Number
  • MAC Address of the Computer
  • Reason for the Fixed IP Address

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200