HKUST ITSO AI Chatbot

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer


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Secure Browsing

Be careful about providing personal or financial information when using a web browser, especially if shopping online. One indication that a company has taken measures to secure its site is the “https:” in the website URL or a padlock in the browser status bar. The “s” in https stands for secure and shows that the site is using Secure Sockets Layer (SSL) encryption. See our Sample CAS Login Screen that shows both padlock and “https” examples of a secure site. 

Below are some common browsing tips:

  • Beware of Scams.
  • Install anti-virus software.
  • Use strong passwords.
  • Read a website’s privacy policies.
  • Be wary about the types of information requested.
  • Pay attention to phishing and malware alerts related to your web browser.
  • Check your statements, especially during holiday seasons.
  • Avoiding public terminals.
  • Protect mobile devices by encrypting them or locking them with a password.

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200