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Setting up Apple iOS / iPadOS Device to Access Alumni Wi-Fi Service

This page provides sample instructions for HKUST Alumni to set up Apple iOS / iPadOS devices to connect to Alumni Wi-Fi Service.


Configure and Access Alumni Wi-Fi Service

Step 1: Bring Up Wireless Network Connection Menu
  1. Tap Settings > Wi-Fi in the home screen

  2. Change the option of Wi-Fi to ON

  3. Tap Alumni

Step 2: Enter User Name and Password
  1. Enter your Alumni Account ( with @connect.ust.hk / @alumni.ust.hk ) in Username field

  2. Enter your Alumni Password in Password field

  3. Tap Join

Step 3: Verify Certificate
  1. Make sure Thawte TLS RSA CA G1 and wireless.ust.hk are shown

  2. Tap More Details

  3. Make sure FINGERPRINTS > SHA-1 is D1 4D 65 C6 A3 DD D1 EF 66 26 33 40 48 A3 94 BC 39 E1 6A 07

  4. Tap Trust

Congratulations! You have connected to Alumni Wi-Fi Service!

Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
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