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INFORMATION TECHNOLOGY<br />
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HKUST HKUST HKUST
INFORMATION TECHNOLOGY<br />
SERVICES CENTER
Menu
  • Services
    • A-Z Service Guide
    • Student
    • Faculty
    • Staff
    • Department
    • Service Catalog
      • General IT Services
      • Teaching, Learning & Research Services
      • Workplace Services
      • Infrastructure Services
      • Cybersecurity Services
      • User Consultation and Training Services
      • Administrative Systems Services
      • Application Development Services
    • Forms
  • Guidelines
    • Policies and Guidelines
    • Cybersecurity
  • News & Events
    • Events
    • News
  • About Us
    • Mission
    • Org chart
    • User Satisfaction Survey
    • IT Community
    • Contact Us
  • Information for
    • Student
    • Staff
    • Faculty
    • Department

Breadcrumb

  1. Home
  2. Service Catalog
  3. Staff

Staff

IT Survival Guide for Staff
 

lntranet

Staff Intranet

User Accounts

Staff Account, Project Account, Getting Help in User Account

Communication and Collaboration

Outlook on the Web, Email & Calendar, Mailing List, Survey Tool (Qualtrics), Personal Homepage

Getting Help

ITSO Service Desk

Copyright Infringements

Acceptable Use Policy

Document Storage and Sharing

OneDrive for Business, Shared Library for Document Sharing

Reporting a Security Incident

security@ust.hk

Private Cloud

Web Hosting, Virtual Server Hosting (VaaS)

Telephone / Fax

Communications Directory, Online Department Listing

Security Awareness

Protect your Computer, Protect your User Account, Protect your Data, Anti-Virus in Campus

Getting Online

On Campus Wi-Fi Connection, Off Campus Wi-Fi Connection, Staff Quarters Internet Access

Training

Upcoming Training Schedules, Past Training Resources

Software Licensing & Distribution

Install Office App, Advise on IT and A/V Purchases and Disposals, Coordinated Purchases, Application Setup Advisor

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hkust
HKUST ITSO support AI-Assistant
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Hello! I am your virtual assistant. Feel free to ask me any UST-related enquiries! Please tell me which role you are first?

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot.  Information provided will be retained to enhance system performance.   

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

 

Important reminder

Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot.  Information provided will be retained to enhance system performance.   

By using the HKUST ITSO Chat service, you confirm that you have read, understood, and agreed to the Disclaimer

 

Log in to access additional information for your user group in addition to the publicly accessible content.
Disclaimer:
Welcome to the HKUST ITSO chat service. Our chatbot is powered by the Azure OpenAI services, which ensures a seamless experience for our users. It is essential to note that this chatbot is exclusively intended for informational purposes and is designed to respond only to inquiries related to the ITSO services. We make every effort to provide accurate and up-to-date information, but please be aware that the generated content may not always be entirely accurate. Hence, we advise you to check the source link to fact-check the information provided by the chatbot.
 
 
 
 
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HKUST ITSO Service Desk
Services Hours
General Enquires

cchelp@ust.hk

Suggestion & Complaints

cclisten@ust.hk

Serviceline

+852-2358-6200

Service Desk

Rm 2021, Lift 2, Academic Building

Student Consultation

Barn B, Rm 1101, Academic Concourse

Zoom Appointment

Schedule an appointment

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