HKUST ITSO AI Chatbot

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Please do not disclose personal data such as your HKUST account number, staff/student ID or name in the chatbot. Information provided will be retained to enhance system performance.

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Fax or Direct Lines Request

Requests for office fax/direct line services can be made with justifications by your Department’s Telephone Coordinator via the online form of Fax / Direct Line.  For approved request, an application form (stamped by ITSO) completed by user department will be sent to the respective service providers.

Advance notice for a line installation/relocation may vary from 7-14 working days, depending on the provider. For further details, check with your Telephone Coordinator.

For faults in fax / direct line, please report to the respective Service Providers directly.

Available To
Staff
Service Fee

Free installation and rental charge (exclusive of the cost to lay lines)

Service Hours

ITSO Office Hours

 


Support

General Enquiries cchelp@ust.hk
Suggestions & Complaints cclisten@ust.hk
Serviceline +852-2358-6200