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INFORMATION TECHNOLOGY<br />
SERVICES CENTER
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    • Student
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    • Department
    • Service Catalog
      • General IT Services
      • Teaching, Learning & Research Services
      • Workplace Services
      • Infrastructure Services
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      • User Consultation and Training Services
      • Administrative Systems Services
      • Application Development Services
    • Forms
  • Guidelines
    • Policies and Guidelines
    • Cybersecurity
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HKUST HKUST HKUST
INFORMATION TECHNOLOGY<br />
SERVICES CENTER
Menu
  • Services
    • A-Z Service Guide
    • Student
    • Faculty
    • Staff
    • Department
    • Service Catalog
      • General IT Services
      • Teaching, Learning & Research Services
      • Workplace Services
      • Infrastructure Services
      • Cybersecurity Services
      • User Consultation and Training Services
      • Administrative Systems Services
      • Application Development Services
    • Forms
  • Guidelines
    • Policies and Guidelines
    • Cybersecurity
  • News & Events
    • Events
    • News
  • About Us
    • Mission
    • Org chart
    • User Satisfaction Survey
    • IT Community
    • Contact Us
  • Information for
    • Student
    • Staff
    • Faculty
    • Department

Breadcrumb

  1. Information Technology Services Office
  2. Services

Service Catalog

General IT Services

  • User Account
  • Wi-Fi Access
  • Productivity and Collaboration Tools
  • Intranet
  • Software Licensing and Distribution
  • Looking for a Person or a Place
  • Campus Accessibility
  • e-Identity

Teaching, Learning & Research Services

  • Teaching Facilities & Support
  • Computer Barns A/V and Computing Support
  • Teaching Tools
  • Students Computing and Printing Facilities
  • Research Computing

Workplace Services

  • Getting Connected with Wired Connection
  • Printing in Offices
  • Telephone / Fax
  • Advise on IT and A/V Purchases and Disposals
  • Mass Communication
  • A/V Support to University Events
  • Video Conferencing
  • Departmental File Storage
  • Desktop Device Management

Infrastructure Services

  • Residential Internet Access
  • API Gateway & API Portal
  • Private Cloud
  • Smart Campus Infrastructure

 

Cybersecurity Services

  • Reporting a Security Incident and Abuse
  • Protect My Computer
  • Protect My Account
  • Protect My Data
  • Authentication Services
  • Secure Remote Access (VPN)
  • Server and Application Security
  • Professional Consultation

 

User Consultation and Training Services

  • Service Desk
  • IT Training

Administrative Systems Services

  • Finance
  • Human Resources
  • Student Information System
  • Research Information Systems
  • New Technology

Application Development Services

  • Portfolio and Demand Management
  • Data Management
  • System Development
  • Operation Management
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Disclaimer:
Welcome to the HKUST ITSO chat service. Our chatbot is powered by the Azure OpenAI services, which ensures a seamless experience for our users. It is essential to note that this chatbot is exclusively intended for informational purposes and is designed to respond only to inquiries related to the ITSO services. We make every effort to provide accurate and up-to-date information, but please be aware that the generated content may not always be entirely accurate. Hence, we advise you to check the source link to fact-check the information provided by the chatbot.
 
 
 
 
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HKUST ITSO Service Desk
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cchelp@ust.hk

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Serviceline

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Rm 2021, Lift 2, Academic Building

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Barn B, Rm 1101, Academic Concourse

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